Wednesday, October 10, 2012

[Humor?] IT Support Ticket "Fun"

secretgeek - Hello IT Department

"At one time in my long and extraordinary career (*cough* today *cough*), I had a problem where an offshore IT department stopped replying to my emails. They had closed a support request as complete when it wasn't, and they ignored my every plea to have it reopened. Here's the email I sent, which successfully reopened the thread of communication.




This made me laugh. While I don't have this issue anymore, I sure have in the past...

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