Thursday, May 06, 2010

Use MSDN/TechNet Product Keys for Office Professional Plus 2010 or Visio Professional 2010 from before May 1st? Then your likely missing some features… (i.e. You may be using an ‘intended to enable Terminal Services capability.’ key)

Microsoft Support - MSDN and TechNet Subscribers who installed Office Professional Plus 2010 or Visio Professional 2010 before May 1, 2010 may not have all product features enabled (http://support.microsoft.com/kb/983473)

“…

MSDN and TechNet subscribers who obtained their product keys for Office Professional Plus 2010 and Visio Professional 2010 products earlier than May 1, 2010 may not see the following product features enabled.

Affected features

Visio Professional 2010

  • Data Connection

Office Professional Plus 2010

  • Create IRM documents and emails
  • Outlook Retention Policy
  • Outlook / Exchange Online Archiving (aka Managed Folders)
  • Create labels and barcodes
  • Initiate and complete workflows
  • Publish to PowerPoint Libraries
  • Publish to XL Services
Note: Subscribers who obtained product keys after May 1 have the correct keys.

To resolve this issue, customers who obtained their product keys between April 22 and May 1, 2010 will need to reactivate their products using the following steps in order to enable advanced features. Your key allocation will not be impacted.

The product key you originally obtained from MSDN is intended to enable Terminal Services capability. That product key enables installation and activation but does not enable all features. In order to use all of the functionality you must get the new product key that is now available. If you have existing installations of Office 2010 Pro Plus or Visio Professional 2010 with the original MSDN product key then you only need to configure the new key to activate the features. You can optionally use both product keys as needed but for new installations you should always use the new Office 2010 Pro Plus or Visio Professional 2010 key respectively.

Note: Customers are not required to download any new software or patches, only to obtain and activate new product keys.

image …”

At least it’s easy to change the Product Keys…

(via Paul Clement - Notes from the Field - Did you install Office 2010 Plus or Visio 2010 Professional from Technet or MSDN - read on..…)

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