Download details: MOF Process Model

Download details: MOF Process Model

"This paper contains best practices for applying the MOF Process Model in an IT setting. The Process Model organizes the service management life cycle into quadrants, with each quadrant having a specific focus and set of tasks that are carried out through corresponding service management functions (SMFs)."

Microsoft Operations Framework Team Model for Operations
"This paper contains best practices for applying the MOF Team Model in an IT setting. It emphasis the importance of people in achieving operational excellence, describes team roles and functions, and provides guidance for building and maintaining high-performing and efficient operations teams."

Why does it seem that every IT group/shop/department have to reinvent the wheel and come up with their own structures/processes/org's/etc?